Shipping and Delivery Policy
Thank you for shopping with us! We are committed to delivering your educational materials in a timely and efficient manner. Please read our Shipping and Delivery Policy below for all the details on how your order will be processed and shipped.
1. Order Processing Time
- All orders are processed within 2-3 business days from the time of purchase.
- Orders placed on weekends or holidays will be processed on the next business day.
- If there are any delays in processing your order, we will notify you by email or phone.
2. Shipping Options
We offer the following shipping options for your convenience:
- Standard Shipping: Delivery within 5-7 business days. This is our most economical option and is ideal for those who plan ahead.
- Expedited Shipping: Delivery within 2-3 business days. A faster option for those who need their books sooner.
- Overnight Shipping: Delivery the next business day. For urgent orders, choose our fastest shipping option.
3. Shipping Costs
- Shipping costs are calculated at checkout based on the weight of your order, your location, and your selected shipping method.
- Orders over $50 qualify for free standard shipping (domestic only).
4. Delivery Areas
- We currently ship to all Indian States .
5. Tracking Your Order
- Once your order has shipped, we will send you an email with tracking information, so you can follow your shipment’s progress.
- If you have any questions or issues regarding your tracking number, please reach out to our customer support team.
6. Delivery Times
- Delivery times vary based on your location and the shipping method you select.
- Standard Shipping typically takes 5-7 business days.
- Expedited Shipping typically takes 2-3 business days.
- Overnight Shipping delivers the following business day.
7. Address Accuracy
- Please ensure that your shipping address is correct before completing your order.
- We are not responsible for delays or misdeliveries caused by incorrect or incomplete address details.
8. Shipping Delays
- While we strive to deliver your books on time, shipping delays may occur due to unforeseen circumstances such as weather, high shipping demand, or issues with the courier.
- If your order is delayed, we will do our best to inform you as quickly as possible and assist you in resolving the issue.
9. Damaged or Lost Items
- If your books arrive damaged or are lost during transit, please contact our customer support team within 7 days of receiving your order.
- We will work with the carrier to resolve the issue, whether it’s by issuing a replacement or refund.
10. Returns and Exchanges
- Our Return Policy is outlined separately and can be found on our website. In general, we accept returns within 30 days for books in unused, resellable condition. Customers are responsible for return shipping costs unless the return is due to our error.
